Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! how do i change my security question

how do i change my security question

Resolved! Phone Records for Visa Application

Afternoon, For my australian Visa my partner and I have been requested to provide record showing calls to each other as additional evidence of our relationship. How do I go about finding/sourcing this?Thanks

Broken s8 and bad customer service!

Hi my phone is 31 days old and it will not fast charge or even charge on a slow one, 10 hours gets me to 81%. I have returned it to my local Warrington branch to be told samsungs take a long time to charge!!! And i am 1 day over the 30 day returns po...

Should an Australian sim work in my phone?

Hi all,I'm heading to Australia for a few weeks holiday and obviously use WhatsApp, Maps and such to organise things and get around. However, given that O2 want to charge an eye-watering sum to use my contract sim, I was thinking about taking the sim...

Deposit paid

HiI placed an order last night and had to pay a deposit. I've had several emails with the terms & condition etc and wondered how long does it take to process please? I've logged on to My o2 and only my contact details in on there, nothing else. If th...

Resolved! Annoying texts

Why have I received a text, purportedly from O2 , requiring me to contact them ASAP regarding my account, providing an 03 number to contact. Surely an e-mail would be preferable as O2 have my personal details.

Resolved! Call log

How can I retrieve my call log for a previous month please?

Resolved! Upgrading your pay monthly sim

I was wondering if anyone's contract has decreased after they've paid for the full 24 months and not upgraded?

Resolved! Forwarding calls from mobile to landline

Samsung Galaxy - mine is away for repair.Can I forward calls from it remotely or do I need the mobile?

Resolved! 15GB for the price of 5GB tariff confusion

Hi all, This is my first post, so please bear with me. I hope someone here can help. I bought a new phone last year from carphone warehouse and got a deal of 15GB data for the price of 5GB. All great so far. The problem is that I keep getting warning...

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