Solved: Re: Unlock device isn't working

Anonymous · ‎20-09-2017

I want to unlock my device to put another SIM card in. I'm going on my O2 app but the section is saying it's not working please try again lAter

PhoneChanger · ‎20-09-2017

You can try live chat, or better to call customer services and they can process the request for you

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PhoneChanger · ‎20-09-2017

You can try live chat, or better to call customer services and they can process the request for you

MI5 · ‎20-09-2017

Have a look at other options here
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎20-09-2017

Incidentally @Anonymous I have just tried My O2 on my phone and PC and it is working now?

Veritas Numquam Perit

Marjo · ‎21-09-2017

Welcome to our forum @Anonymous! Did you have any luck with the suggestions above for accessing the unlocking page?

Anonymous · ‎21-09-2017

Thank you I called customer service and hopefully will be done within 72 hours thank you

Anonymous · ‎21-09-2017

Thank you for all your comments

Marjo · ‎21-09-2017

Thanks for coming back to give us an update @Anonymous! Hopefully it will all go well now! Keep us posted if you have any further issues.

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