This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Unable to cancel plan

laimutismaliska
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎23-11-2024 10:50 - last edited on ‎23-11-2024 12:57 by Moderator

on ‎23-11-2024 10:50 - last edited on ‎23-11-2024 12:57 by Moderator

Hi Team,

 

I'm unable to cancel my plan as it is very confusing and not straight-forward. The sim card is blocked so I'm unable to login to the online account. I still see I'm being charged and that is causing issues with my bank account. Please cancel my plan and provide clear steps that i can take to do so. Nr.: (REMOVED)

 

Kind Regards,

(REMOVED)

Message 1 of 2
99 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 151776 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎23-11-2024 11:52

on ‎23-11-2024 11:52

@laimutismaliska 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
90 Views
0 Kudos
Top Kudoed Authors
View All
Top