on 30-01-2023 09:52
I am transfering my phone number from Giff Gaff to O2.
I have no signal on my old Giff Gaff sim, therefore I believe this number is now 'dead' at Giff Gaff. I have recieved an email from O2 saying my number is the one I want not the number O2 gave me. But the number has not changed on the device despite turning off/on again several times.
How long does this action to transfer take?
on 30-01-2023 10:27
If you have an iPhone, go to Settings >Phone >My number.
Edit to your number, save it, then reboot phone.
on 30-01-2023 10:28
on 30-01-2023 10:28
You may need to physically need to change the number on the device, this can be done through the Menu's Settings and then Sim Card Options.. for Android
For Apple
If that fails, try doing a Network Reset as follows (applies to iOS 15+):
Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings
on 31-01-2023 10:55
Hey @MostlyCloudy, were you able to sort it out?