Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 230159 Views
  • 2 replies
  • 2 kudos

Resolved! worth leaving?

hi allcurrently paying £14.50 for 10 gb of datagiffgaff £10 for 15 gb I can't seem to be able to contact any o2 rep to see if they can match this, so no option but to leave.The new phone system, using 202 is a circular nightmare with bots. I hardly u...

I cant seem to upgrade online

Get in touch to continue your purchaseWe need some more details to be able to continue.Please call us on 202 from your O2 phone or 0344 8090202 from a landline. This is the message I'm receiving when im trying to upgrade online. I called up o2 and di...

salhie03 by Level 1: Joiner
  • 3237 Views
  • 5 replies
  • 0 kudos

Really slow 4G speeds

My 4G speeds have gone really poor from around a month or so ago. Service status says there are no problems in my area.Speeds are often less than 1Mbps but are very rarely above 2.I temporarily switched to 3G and actually got about 7. Does this simpl...

Screenshot_20220903_110210_org.zwanoo.android.speedtest.jpg
sjw211 by Level 2: Apprentice
  • 2195 Views
  • 6 replies
  • 0 kudos

Resolved! Internet

Hi I’m going to upgrade tariff to unlimited internet but can’t u till the 16th this month, I was wondering if there was a way this could be fast tracked instead of buying 12g internet (best deal) for £30 as I’m now 60 quid down and I’m using the hots...

Scott1690 by Level 1: Joiner
  • 440 Views
  • 2 replies
  • 0 kudos

Resolved! e-sim ordering a pack

Hi, Has anyone got a link to order an e-sim pack, I’ve rung customer services countless times and get passed from customer services back to sales and then back to customer services and then the cycle begins again, I didn’t think such a simple request...

MG777 by Level 1: Joiner
  • 419 Views
  • 1 replies
  • 0 kudos

Resolved! phone upgrade

hi I am coming to the end of my contract and am wanting to find the best deal I can on a I phone

Resolved! Accidental damage cover

Anyone understand phone insurance? Am I right in thinking the accidental damage cover won’t replace my phone if I lost it (dropped into a river and couldn’t retrieve it)? So if not, I will use an old device until end of contract. In which case can I ...

TZ by Level 1: Joiner
  • 523 Views
  • 1 replies
  • 0 kudos

Resolved! Query about my contact

Good morining i got three contact and one them is £5 month it was £10 month but i change my traiff and still show it £10 when meant be £5 the contract number end with 26 at the end can someone get back too me too sort this out please

Shar93 by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Has my order been accepted?

Hi sorry i know this is asked alot before but im just confused. So placed my order for a samsung s20 ultra with £30 upfront which left my account (but think its pending) I got the screen with my new mobile number, order number etc. but it also says w...

Richiep by Level 1: Joiner
  • 10123 Views
  • 8 replies
  • 0 kudos

Resolved! Calls

Hi! Today i changed my tariff, and now i can't call anybody and nobody can call me. Anyone can help me? How to contact the o2 staff? Thanks

Gyula05 by Level 1: Joiner
  • 559 Views
  • 3 replies
  • 0 kudos