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Texts to republic of Ireland

ray1966
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on ‎09-06-2020 16:18

on ‎09-06-2020 16:18

I tried to reply to a text from a republic of Ireland number today and I'm getting the following message: Can't send message with sim1 - error 8

I last sent a text there in May and had no issues.

Can anyone with this please?
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MI5
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on ‎09-06-2020 16:58

on ‎09-06-2020 16:58

@ray1966 

If you have a spend cap it could be preventing you from sending?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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ray1966
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on ‎09-06-2020 17:16

on ‎09-06-2020 17:16

Hi, thanks for the reply. I'm not aware of a spend cap. I thought I just had a standard monthly contract. As I said I sent texts in May with the same phone/contract without any problem.

I'm guessing that something has changed with o2 since I last sent a text as I can't call as well now.

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MI5
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on ‎09-06-2020 20:10

on ‎09-06-2020 20:10

@ray1966 

Check your bolt ins in your MyO2 for a spend cap as it sounds like you have one. 
You'll need to call o2 to remove it Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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ray1966
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on ‎09-06-2020 20:15

on ‎09-06-2020 20:15

I'll give that a try then.

Thanks very much for your help.
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