on 07-04-2024 16:58
I have 3 SIM only contracts and successfully transferred an old number of mine from another provider on to one of these. Unfortunately, I transferred it to the wrong SIM. I'm wanting to do another transfer to sort this out but for four days now it's been saying that a transfer is in progress so I can't do anything. How long will it take to clear? Thanks to all.
on 07-04-2024 17:08
on 07-04-2024 17:08
So you are trying to transfer the ported number to one of your other sim cards? the only way to do this is to pay off one of the sim only's and then ask o2 to do a migration to that sim.
As to time scales this is not customer services so you will need to contact o2 and speak to customer services on 202 from your o2 phone or 0344 809 0202 from any other phone or you can send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG),