Solved: Spend cap

Yettie75 · ‎03-03-2023

Can I change my spend cap on the O2 app?

jonsie · ‎03-03-2023

Not as yet

You need to contact customer service

Guide: Spend Caps & Charge to Mobile on O2

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎03-03-2023

Not as yet

You need to contact customer service

Guide: Spend Caps & Charge to Mobile on O2

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎03-03-2023

@Yettie75

It depends on if you have been transferred to the new billing system or not.

If on the new 360 system, you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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