Sim Only Contract Change - Early Termination Fee

[MyPhoneRang]

If an early termination fee is going to be charged on changing a contract is it shown as an upfront cost in the initial order or will it turn up on the next bill?

[MI5 · Accepted solution]

@MyPhoneRang 

It's shown clearly during the checkout process but there are no termination fees if taking a new simo on a new 12, 18 or 24 month contract.

[MyPhoneRang]

@MI5thank you for your reply.

My order email just shows the tariff fee with £0 upfront cost.

I were suprised it was allowing me to change to another contract when I were only 6 months into my last one.

[MI5]

@MyPhoneRang 

It's free to change as long as you are extending the term, so in your case, a new contract over 6 months duration is a free change.

[MyPhoneRang]

@MI5I were 6 months into a 24 month contract. I had 18 months left.

[MI5]

and how long the new contract @MyPhoneRang ?

[MyPhoneRang]

@MI524 months

[MI5]

So that's longer than the 18 months you had left so are extending the term @MyPhoneRang 

[MyPhoneRang]

@MI5thank you. The new contract was also £4 less per month my previous. It was one of the black friday offers!

[MI5]

Well done and welcome