cancel
Showing results for 
Search instead for 
Did you mean: 

Signal interruption in NG14 postcode

TWM
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

For several weeks both my phone and my wife's have experience a swarking sound (heard too by the other call participant) a few seconds before the call drops out. Happened 3 times in one 5 minute call this morning. Reported and O2 say the signal is fine, which it certainly is not.

Message 1 of 3
696 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 128790 Posts
  • 836 Topics
  • 7603 Solutions
Registered:

Hi @TWM  Have you checked your service status here https://status.o2.co.uk/?

It seems ok when I have checked

NG 14.JPG

Have a look at this thread and see if you can find help here

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 3
693 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 128790 Posts
  • 836 Topics
  • 7603 Solutions
Registered:

Hi @TWM  Have you checked your service status here https://status.o2.co.uk/?

It seems ok when I have checked

NG 14.JPG

Have a look at this thread and see if you can find help here

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
694 Views

MI5
Level 94: Supreme
  • 152321 Posts
  • 651 Topics
  • 29063 Solutions
Registered:
Download the MyNetwork app and keep reporting the fault at your location.
Try and get others to do it too https://www.o2.co.uk/apps/my-network
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
689 Views