Solved: Network poor reception (signal and speed)

Giove · ‎13-07-2022

I have been invited to switch from Virgin Mobile to O2 as part of my Virgin package.

I have noticed that my signal is often switching to 3G in areas where in the past I have had no problems.

This is frustrating as things like online payments, Apple Pay and similar may not work.

The recommended solution is to 'check the network coverage' which is limited to a particular postcode.

If I have issues with coverage I don't really need to check coverage? I can see it by myself!

Coverage should be consistent in most areas but I find that O2 is very unreliable.
I am starting to think I made a mistake switching ....

Any one has similar experience?

MI5 · ‎13-07-2022

@Giove

No network works 100% everywhere.

We always advise that anyone checks for coverage in the areas they frequent before switching.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-07-2022

@Giove

No network works 100% everywhere.

We always advise that anyone checks for coverage in the areas they frequent before switching.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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