Returning my s24 ultra for another s24 ultra (due to black friday)

[Willhub]

Hi,

I'm kicking myself, I went to stockport O2 to upgrade to the S24 Ultra with switch up, I've just now seen the offers and the contract that I'm on is a barmy £20 cheaper a month!, I've had this phone for about 7 days, can I use the 14 day cooling off period to return this phone (in store - does it have to be the same store?) and then get a new contract with switch up with the black friday offer?

[MI5]

In guess it would work in theory @Willhub 

However, knowing O2, it couild all go horribly wrong.

You might be better off contacting O2 to see if they will discount your current tariff.

Guide: How to find help & contact O2 

[Willhub]

Do you think they'd discount it?    That would seem awfully straight forward I'd think?  

I tried to ask about this on their chat but they're not much help on the chat, wanted me to call 202 but I can't call at the moment. 

[MI5]

@Willhub 

I'd try the social media teams.

Links ion the guide ^^^