Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Bill

I have paid my monthly bill and gave it on my bank statement but am being told I haven’t paid

What's app

I have just upgraded my phone from Samsung galaxy a53 to Samsung galaxy s24 all my apps transfered with switch up but my what's app won't work. I've uninstall and re installed, I've rebooted hub and phone but still not working any HELP?

Not able to call on my phone

Hi, my phone since yesterday l’m not able to call it shows a message which says call failed and don’t have internet service

Resolved! Number change

I’m a payg member. I got a new phone and now I’m monthly. I want to change my number over and cancel my Payg

Resolved! I can’t activate my new sim

I had a new sim delivered but it’s not doing anything when I put it into my phone

Resolved! Malgorzata

Please close my contract immediately.

I can’t make calls to Uk or inside Australia. I have international roaming as part of my package. Ho

Why can’t I make calls to/from Uk or inside Australia when I have roaming add on?

Resolved! No network service

I have no service on my phone. I recently upgraded to iPhone 16 eSIM and eSIM won’t activate and no service on my other phone. I cannot call o2 as I have no service

Trying to access my account

Trying to access my account but I don’t have access to the mobile number could a verification code be sent to my email?

Cancel air time

Hi, I want to cancel my airtime for my Apple Watch

O2

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