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Querying a bill

Alexa11
Level 1: Joiner
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Registered:

on ‎25-06-2024 18:43

on ‎25-06-2024 18:43

Hi, why is my bill £6 more this month? I can’t see this when I look on the bill. Thank you 

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MI5
Level 94: Supreme
  • 151816 Posts
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Registered:

on ‎25-06-2024 18:58

on ‎25-06-2024 18:58

@Alexa11 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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TallTrees
Level 52: Innovator
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on ‎25-06-2024 19:00

on ‎25-06-2024 19:00

Hello @Alexa11 

Welcome to the O2 community 

We don't have access to accounts so you need to contact o2 customer services 

OR THERE WILL BE DETAILS OF CHARGES

IN MYO2 VIEW BILL

Customer services Here 

Guide: How to find help & contact O2 



HAPPINESS IS BEE SHAPED

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