Problem with text messages

[B71]

I've been having problems sending & receiving texts. The Service Status says that a nearby phone mast isn't working properly, but this has been going on for over 2 weeks now - does anyone know how I can get in touch with O2 to make a complaint & find out when the problem will be sorted? 

[Cleoriff]

@B71 

O2 never give timings for mast repairs. You can download the My Network app and report it through there

https://www.o2.co.uk/apps/my-network 

[B71]

Thank you, I will certainly give the My Network app a try