Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

PIN number

O2 are being no of no help at all, my son has just died suddenly and I do not know his PIN number to enable me to access his contacts to tell them of his passing, what can I do?

Resolved! Service cut off while on payment holiday

My service has been cut off while on a payment holiday. i cant even recieve messages from o2 to sign into myo2 to talk to someone from customer service!!! the phone wont even make calls to 202!!! Help please

Resolved! Scam Texts 02 useless in not helping

I have been charged £4 every month on 27th for over a year for RECEIVING ! an unsolicited text from 65202. I have complained to O2 and have text stop and called the company. There is lots of info online to show this is a scam company in Cyprus. It ch...

Resolved! 0300 calls

Hi Can you tell me how much I will be charged for dialling a 0300 call? Many Thanks

Resolved! Ordered a new phone

I have ordered a phone for next day delivery and o2 are not responding to tell me if it has been dispatched or anything. I wanted to know how long it took everyone else to receive their phones

Resolved! charges for calls to Qatar

how much does O2 charge for calls to Qatar

Resolved! I need to claim my monthly bill back from my employer in Germany?

HiI need to claim my monthly bill back from my employer in Germany.The account is set up under my name and adress in the UK.They need the invoice or an invoice with their name and address?

Resolved! Overcharged

Hi I have been charged twice for my airtime device has anyone else had this?

My Direct Debit

Hi I please could you tell me whether the reference: xxxxxxxxxxxx £38.00 Direct Debit from account ending 268 relates to my o2 bill Mobile number xxxxxxxxxxxx? I am currently in the process of divorce proceedures and the accounts are joint and I am t...

Resolved! disney+

Hi MY partner is already subscribed to disney plus. If I add it on as an extra to my contract will we still be entiteled to the offer or does the subscription need to be on my name.

O2

Forum Posts