Solved: Paying tarrif I dont use

Tarrif12 · ‎15-03-2021

Hi, I recently got a tablet before I didn’t pay the airtime bill as I didn’t use the tarrif but recently it’s started to say I need to pay although I simply don’t use it. I can’t change the tarrif to nothing and it’s super annoying.

MI5 · ‎15-03-2021

@Tarrif12

I'm afraid you have to pay the airtime tariff regardless.

It's not optional unless you pay off the device plan completely.

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎15-03-2021

@Tarrif12

I'm afraid you have to pay the airtime tariff regardless.

It's not optional unless you pay off the device plan completely.

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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