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Pay monthly sim only upgrade

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KikiLM
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on ‎02-07-2021 18:27

on ‎02-07-2021 18:27

I want to upgrade my tariff for more data but don't want to wait until the end of the month for it to start. Is there a way for it to start now.

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MI5
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on ‎02-07-2021 18:31

on ‎02-07-2021 18:31

@KikiLM 

If you're eligible for an upgrade, your tariff will change within 24 hours.

If it's just a tariff change, you'll need to call customer service to start it early.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149979 Posts
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Registered:

on ‎02-07-2021 18:31

on ‎02-07-2021 18:31

@KikiLM 

If you're eligible for an upgrade, your tariff will change within 24 hours.

If it's just a tariff change, you'll need to call customer service to start it early.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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KikiLM
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‎02-07-2021 18:34 - edited ‎02-07-2021 18:34

‎02-07-2021 18:34 - edited ‎02-07-2021 18:34

Thanks. When I go through the process on my phone is says it won't start for a over a week. Any chance you know the number for customer service. Can't find anything to get in contact with them. 

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MI5
Level 94: Supreme
In response to KikiLM
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on ‎02-07-2021 18:36

on ‎02-07-2021 18:36

@KikiLM 

202 from your O2 phone or other numbers to try here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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