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Order shows wrong address

Madtyke61
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So I have just completed an order this evening for a new S20 and despite them changing my billing address the Order shows the phone will be sent to my old address. How quickly is it between the order and the phone being despatched, will I be able to speak to Cust Services tomorrow at 8am and get the address changed?

 

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MI5
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@Madtyke61 

It's not dispatched until you get the dispatch email.

The courier probably won't pick it up until the morning anyway, if they jave stock to send out.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Madtyke61
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The phone was dispatched without an email advising me about it but luckily DHL emailed me and I arranged a pickup from the local depot.

Thanks for the help though

More info
 
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