my sim card is not working

FMF · ‎16-10-2020

my phone is not recognising my sim card. it is saying that there is no sim. It worked fine until a couple of days aGO

Cleoriff · ‎16-10-2020

Take the sim out and reinsert it. Reboot the phone. If that doesn't work then you probably need a new sim. Get one instore or by calling O2

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MI5 · ‎16-10-2020

@FMF

I'd start with rebooting the phone.

If that doesn't work, take out the sim, give it a gentle rub and try again.

If all else fails, pop into your local o2 store for a new sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

FMF · ‎16-10-2020

Thanks for the replies. I have tried everything mentioned and it still doesn't work. I'll have to find a store. Many thanks 🙂

MI5 · ‎16-10-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎16-10-2020

Best of luck @FMF

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