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O2 Sim Contract > Virgin Mobile Contract

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Abigail83
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on ‎19-11-2021 09:50

on ‎19-11-2021 09:50

hi,

I have a 12m o2 sim contract which I am at the end of.

sadly I can’t find any phones I like on o2 for a decent price but on Virgin, I found a fantastic deal.

 

i Am afraid I’m not very good at technical things - can anyone tell me if I can order my phone on Virgin and get the PUK to move the number, so I need to cancel my o2 sim contract or does it do it itself since I’m taking the number

 

I’m just lost when it comes to things like this 😅

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MI5
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on ‎19-11-2021 10:07

on ‎19-11-2021 10:07

@Abigail83 

Using your PAC will cancel your O2 contract.

Guide: How to get your PAC [June 2021 Update] 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149979 Posts
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Registered:

on ‎19-11-2021 10:07

on ‎19-11-2021 10:07

@Abigail83 

Using your PAC will cancel your O2 contract.

Guide: How to get your PAC [June 2021 Update] 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Abigail83
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on ‎19-11-2021 10:09

on ‎19-11-2021 10:09

Thanks so much @MI5 

I was hoping that was the case. Thanks so much for confirming slight_smile 

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MI5
Level 94: Supreme
In response to Abigail83
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on ‎19-11-2021 10:10

on ‎19-11-2021 10:10

You're welcome @Abigail83 😉

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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