on 07-12-2023 08:18
Hi, I think my sim has been deactivated? I ordered a pay as you go sim recently and called you when it hadn’t arrived. It has now come, I activated it but you already sent out another one. Has my current one been deactivated? If so, can you reactivate it please
on 07-12-2023 08:58
This is not O2 but a community of customers
Sounds that may be the case
You can message O2 on
Facebook (https://o2uk.co/O2CFB)
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG)
They should be able to help you.
on 07-12-2023 09:04
PAYG sims need to be topped up to activate them Guide How to Top Up (PAYG)