New upgrade

[Alexandria_B97]

So I recently just paid off my device plan and upgraded to a new phone, the new phone comes with a new sim with a new airtime plan, does that mean I'll have a new number? If so how would I go about keeping the old number but having a new airtime plan for the new device?

[Bambino · Accepted solution]

@Alexandria_B97 if your old sim is still working you can do a sim swap: SIM Swap: a mini guide (incl eSim) - O2 Community

If you're not comfortable doing it yourself, call into an O2 store if you have one nearby and they'll do it for you. Be sure to bring identification with you.

[MI5]

@Alexandria_B97 

The simplest way is to just put your old sim in the new phone, as your contract is updated on your current sim card.