New order for collection

[Owenmoemken]

Hi, 

Ive created a new account and started a new plan. Looking for an update on my order as it’s not showing on my account 

[gmarkj]

You need to speak to the sales team @Owenmoemken 

Their phone number is in the guide Guide: How to find help & contact O2 , as well as links to o2 on social media.

[charoniv]

Did your case get resolved in the end OP? I'm experiencing the same and so are many others, any information on resolution would be appreciated.

[MI5]

@charoniv 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

[charoniv]

Already spoken to them, hopeless.

[MI5]

We know