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New iphone via uswitch

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FionaM
Level 1: Joiner
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on ‎06-07-2021 14:43

on ‎06-07-2021 14:43

I am on a pay monthly contract currently .  
My phone is currently not working due to rain water damage and I need to replace it as I have no phone.  I know I need to pay off the balance of my device plan and have had a look at upgrade options for a new iPhone , the best deal I see is via uswitch and nothing from o2 matches this .   
I have contacted live chat but got cut off mid chat twice so no idea if I can do this .

Can I just purchase new contract via uswitch and cancel my current one with 02 ? I really wouldn't want to lose my number but would save quite a bit going via uswitch .

any advice appreciated , thanks 

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MI5
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on ‎06-07-2021 14:48

on ‎06-07-2021 14:48

@FionaM 

Yes yoou can get a new contract and just call O2 to migrate your number Guide: Migration & porting into O2 

This will of course cancel your old contract and generate the final bill with the full amount of your remaining device plan.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151955 Posts
  • 651 Topics
  • 28863 Solutions
Registered:

on ‎06-07-2021 14:48

on ‎06-07-2021 14:48

@FionaM 

Yes yoou can get a new contract and just call O2 to migrate your number Guide: Migration & porting into O2 

This will of course cancel your old contract and generate the final bill with the full amount of your remaining device plan.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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