on 03-07-2024 08:22
I tried to move my number to O2 yesterday, the credit was not approved without a reason and today in the morning I received a email saying the direct debit is setup
please give an explanation
on 03-07-2024 08:25
It's done automatically as part of the checking process but in your case it won't be used (obviously).
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm