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New Pay as you go contract

Rumana
Level 1: Joiner
  • 1 Posts
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Registered:

I have two pay monthly contracts with you, with two separate numbers. I want a 3rd contract with a separate phone number and tried to apply on line for this yesterday. But my mistake I pressed on an additional 2 contacts and I only want one of them. Please could cancel one of the ones that I set up up yesterday.

 

Thanks 

 

Rumana

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Enlli
Level 69: Guiding Light
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Registered:

Bit confused, your title says PAYG Contract but you seem to be referring to a standard contract ie 12 or 24 months

 

If the latter 

Looks like you should contact the sales team as they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) , 

 Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

 

Or you can call them on 0800 081 0255, free from any phone or landline or via Guide: A Guide to Skype - best time to try calling is around 08:10am.

 

If PAYG they won't be activated till you choose a plan so you can ignore one of them

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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