Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Trying to contact o2 payment helpline

Hi the past few days I have bin ringing o2 but can never seem to get through I am currently on hold while writing this message and it has now bin 92minutes without speaking to some one yesterday I gave up on 64 minutes and the day before it was combi...

Payment team

has anyone been able to get talking to the payment management team today?I was on almost 2 hours last night and couldn't get through, today I went on to O2 chat within MYO2 app as suggested to speed things up, and have now been on the chat for 6 HOUR...

Looking to upgrade tariff, but...

Whatever tariff I choose, not including extras, it shows the final monthly price as £37.18. This is the case whether it is 10gb data or 250gb data, set amount or unlimited calls and texts. Currently I'm on 1gb data, 100 minutes and unlimited texts fo...

Resolved! Can I cancell my Pay monthly sim.

Hi Everyone. I have a pay monthly sim, I also have a device plan that I'm paying for. Question.Can I cancel my 02 sim before I've finished off paying for my device?

Resolved! Roaming

Hi. I was changed from Virgin to O2. I’m on a SIM only contract that has expired and is just rolling month to month. I’m now spending more time in the EU and O2 have sent text saying that if I continue to use this they will make charges. I’ve got unl...

Resolved! My phone has been PUK locked and I haven o access to another phone

I made request for a PUK a few times yesterday . O2 are sending messages to my phone that is PUK locked . I live alone and I have specific health issues How do I get my phone working asap.

I was trying to pay my wifes phone bill but you have added the money to my phone

I was trying to pay my wife's phone bill as our account are on 1 account. They we're due yesterday mine got payed but my wife's didn't and I was trying to pay the £25 for her bill but its been added to my phone account

Resolved! Porting number to O2. Outgoing services OK. No incoming services

Switching from Plusnet (EE) to O2, sim only.The port should have happened on 4th March (yesterday) but started this morning.The phone connects to O2 network, I have mobile data (internet, email, etc.).I can send TXTs and make outgoing phone calls and...

my other phone with O2 - billingme £10 ...again!!!

account (REMOVED)... notice of disconnection

Applied for a SIM only plan last week and still no update. How do I know what's going on?

I got an automated email literally 7 days ago saying my application would receive a response within 24 hours. I haven't heard anything since. There's no way for me to get in touch with a human at O2 as Sales can't help me and the chatbot is completel...

O2

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