My esilm

[Jordankeen2085]

Hi I can’t connect to my network I don’t have my old phone SIM card no more and it let me connect the service 

[Cleoriff]

@Jordankeen2085 

You  should pop into your local store with photo ID and ask for a new plastic sim.

Don't bother with esims. They cause a few problems with O2.

If you need to contact O2 all details here

Guide: How to find help & contact O2