International calls

Sam65 · ‎10-04-2025

I can’t make international calls from abroad. I don’t have a spent cap and I have a travel bolt on at £7 per day. help

Enlli · ‎10-04-2025

The bolt on will only apply to calls made within the country in which you are roaming and calls back to home.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

jonsie · ‎10-04-2025

These are some tips to try :

Reboot phone.
Manually search for a different network
If using an iPhone, change data APN to mobile.o2.co.uk
Call customer service to check for any roaming bars
Or if you message O2 using the social media links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎10-04-2025

@Enlli wrote:
The bolt on will only apply to calls made within the country in which you are roaming and calls back to home.

Except if in EU in you call any other EU country too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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