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I want to cancel my 30 day rolling contract

GaryG2024
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I want to cancel my 30 day rolling contract. I know there are many threads on this already, but they are far too complicated and do not answer my very simple query. I have a 30 day rolling contract and simply want to cancel it. I do not want to PAC, STAC, port or transfer anything, I simply want to cancel my 30 day rolling contract for which I am currently paying £12 a month for. There does not seem to be an option My o2 to do this.

 

Can anyone give me a simple direction on how to cancel my £12 30 day rolling contract? Thank you.

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MI5
Level 94: Supreme
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@GaryG2024 

Only other way is to contact O2.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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@GaryG2024 You have to have a contract for a length of time or a Pay & Go tariff. You can't just have a phone number that isn't connected to anything.

I DO NOT WORK FOR O2



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MI5
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@Bambino wrote:

@GaryG2024 You have to have a contract for a length of time or a Pay & Go tariff. You can't just have a phone number that isn't connected to anything.


The OP has a 30 day rolling contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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@MI5 wrote:

@Bambino wrote:

@GaryG2024 You have to have a contract for a length of time or a Pay & Go tariff. You can't just have a phone number that isn't connected to anything.


The OP has a 30 day rolling contract.


I'm aware of that. I was just pointing out that if they cancel without any request they will lose their number.

I DO NOT WORK FOR O2



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Message 5 of 6
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MI5
Level 94: Supreme
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Registered:

I do not want to PAC, STAC, port or transfer anything,

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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