I had a text to say my order is being processed, I haven't made a new order????

[Alilcohen]

I had a message last night to say my order has been received.  I haven't made a new order? Why have I got a new order being processed?

[madasaf1sh]

@Alilcohen 

This is not customer service, but a customer to customer community, so we wont know/ 

This usually happens when you make changes to your tariff so check myo2, or call o2 all the details are here Guide: How to find help & contact O2 

[Shaneo7]

Hi, 

Have you made any amendments to you contract tariff? Normally this is also a order.