Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Roaming in Qatar: "You may be out of data from Ooredoo"

Does anyone get the "You may be out of data from [international network provider]" message when roaming?I've added on the "International Roaming Zone 2" bolt-on before travelling to Qatar, and on arrival have found I cannot get any data. This notific...

Resolved! Lost sim card

I am in thailand. I've lost my sim card. Every time I try to login to o2 it wants to send me a code. I can't access the code because I've lost my sim. Help

Resolved! Keep my number from.pay and go to monthly sim

Hi how do I keep my old 02 pay and go number till I switch to monthly sim..any help

Hello my name is Florence

I noticed am not able to call or receive calls

What does it mean?

i Have this next to my order on my o2 app.This part of the order’s already been sent, so it can’t be cancelled - please arrange a return instead but I have no tracking info and it still says processing so I assume it hasn’t been “sent” they took paym...

Resolved! PAC code

I can’t find out how to give pac code while switching from vodaphone

Switch up not working

I’m desperate for some information please as my switch up is acting like I’m trying to add another line to my account rather than a switch. I’ve been instore and they were just as puzzled. Tried online and it says I’ve got the maximum amount of lines...

Resolved! Can I change tariff and keep friends and family discount

Hi all. Going to ask in here as I’ve had mixed messages from customer support. So my contract is due to end next month. I’m happy with my phone and it’s still in good condition so I don’t want to upgrade. I have been told once the device is paid off ...

Resolved! Early upgrade but keep my number the same

Morning all so i have took the early upgrade yesterday that i was offered but there was a sim card and air time plan in the basket as well does this mean there is going to be another air time plan to pay for thus a new number as well. I clicked the o...

Italy

Hi there, I'm in Italy and apparently I can't make phone calls cqn you explain why? Thank you

O2

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