I fitness scam

[Anonymous]

I noticed after checking my bills, I fitness had been taking £10 per months from my account. I had not signed up to anything?

rang o2 who promised me that if I text stop. It would stop.

it carried on for another month.

Watch out....it's a con...check your invoices.

kelly

[Cleoriff]

Not sure how they could have taken money unless you had signed up for this (however inadvertently)

On checking google some people state an ad appears and by clicking on the ad you then sign up for it.

You could report them to phonepayplus http://www.phonepayplus.org.uk/

[viridis]

Unfortunately it's nothing to do with O2? They have no control over what services you agree to, do as Cleoriff says and get phonepayplus to look at it.

[jonsie]

Some info here and how to unsubscribe.

http://mobilechargesupport.com/faqs

[MI5]

Dealing with spam help here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-...

[Anonymous]

Hi,

weve just nocticed this has happened on our account how did you stop it?

[MI5]

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@Anonymous wrote:

Hi,

weve just nocticed this has happened on our account how did you stop it?

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Our community helpp and advice thread is here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/td-p/968023

[Cleoriff]

If you look at this link it tells you how to unsubscribe http://mobilechargesupport.com/faqs

[mikeOne]

same thing has happened to me, called o2 got a number to call 03301224698

surprise surprise, no one there to answer call

[MI5]

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@mikeOne wrote:

same thing has happened to me, called o2 got a number to call 03301224698

surprise surprise, no one there to answer call

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From their own FAQ's:

How do I unsubscribe?

You can unsubscribe by sending us a text message. Please see below:

To stop Bounce Games send: stop bmgames to 60762

To stop iFitness send: stop bmfitness to 60762

To stop LV Food send: stop bmfood to 60762

To stop WWE send: stop bmwwe to 60762

All text messages will be charged at your standard message rate.

You will receive a text message confirming that you have unsubscribed