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How To Speak With a Real Person about PTP Plan

FAIIJEE
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎10-01-2025 15:24

on ‎10-01-2025 15:24

Hi Guys 

 

I need to know how can I speak with someone about the PTP. I have been chatting and calling the O2 support and it is the most useless and pathetic service. There is no 2ay to speak with a REAL person. 

 

Can someone help or should I just leave O2 and their disgusting service. 

 

Please help. 

 

Thank you. 

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MI5
Level 94: Supreme
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Registered:

on ‎10-01-2025 15:29

on ‎10-01-2025 15:29

@FAIIJEE 

All ways

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 69: Guiding Light
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Registered:

on ‎10-01-2025 15:50

on ‎10-01-2025 15:50

If all fails

Guide: Cancelling Your Contract 

Beware, if still within your minimum term there will be a leaving fee

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
  • 151925 Posts
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  • 28861 Solutions
Registered:

on ‎10-01-2025 16:02

on ‎10-01-2025 16:02

@FAIIJEE wrote:

........or should I just leave O2 and their disgusting service. 

Definitely advisable if at all possible.

Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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