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gogsy3
Level 1: Joiner
  • 2 Posts
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Registered:

on ‎10-01-2025 17:03

on ‎10-01-2025 17:03

I changed over from BT to O2 and was given a porting date of 28/11/2024 this never happened and after 8 or so phone calls to O2 I keep getting the same answer give it 5 to 7 days and it will change over which has not happened. the last 3 calls i I was informed that it had been made a priority case and will be dealt with, its now the 10/01/2025 and is causing major problems with banking and the like WHAT can I do ??

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MI5
Level 94: Supreme
  • 151925 Posts
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Registered:

on ‎10-01-2025 17:07

on ‎10-01-2025 17:07

@gogsy3 

 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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