6-month free Amazon Prime

[Ronnie03]

I took out new tariffs this year but have received no information about the 6-month free Amazon prime I chose as an extra and it is not listed as available for activation. It would be good to be able to actually speak or interface with someone live about this but there appears to be no availability for either of these now. Could someone please assist me? Thank you.

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Guide: How to find help & contact O2 

Guide: Adding and removing O2 Extras