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Haven't received a Galaxy Buds 3 Pro code for S25 Ultra

CalSelf
Level 1: Joiner
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Hi everyone,

 

I pre-ordered and received the S25 Ultra at the end of January, but after waiting a while and seeing there were issues, I have yet to receive the code for the Galaxy Buds 3 Pro. They weren't a major reason I bought the phone, but I definitely wanted them and I can't seem to find the right place to contact O2 through regarding it. Any help would be great!

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pgn
Level 78: King of Kings
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If Guide: Gift with Purchase  does not help, then a tag to the forum manager, @Dave-O2, should help things - he's not back in until Monday though, so expect a request from him here for more info sometime later on Monday.

Good luck, @CalSelf.

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Dave-O2
Community Manager
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Thanks for the tag @pgn 

 

@CalSelf Can you please drop me a PM with your mobile number and i'l take a closer look 👍

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