Have I been accepted?

[Anonymous]

Hiya I'm a bit confused I tried to get a contract for a I pad mini 4 and paid the £9.99 upfront and got all my emails confirming the contract, does this mean I have been accepted or can the contract still be declined? Thanks for any help

[Cleoriff]

Hi @Anonymous Weclome to the forum

If you have had emails and haven't heard anything else as yet, they are probably still running a credit check. You may well have been accepted . You could check in My O2 http://www.o2.co.uk/myo2 and see the status of your order there...

If you are still unsure then please give customer services a call and ask them http://www.o2.co.uk/contactus

[Anonymous]

Thank you @Cleoriff

[Cleoriff]

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@Anonymous wrote:
Thank you @Cleoriff

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My pleasure Hope all goes well for you

[Anonymous]

I got my CCA does that mean anything?

[Cleoriff]

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@Anonymous wrote:
I got my CCA does that mean anything?

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Consumer Credit Agreement...a type of digital contract agreement, though they will still be running checks. Once they are satisfied you will be able to see your order in My O2....

Have a look at this http://www.o2.co.uk/termsandconditions/shop-purchasing-terms/purchases-from-o2-shop-terms-and-conditions

And more info here about tracking an order http://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

[jonsie]

If you have had emails with t&c's you have been accepted. Hopefully they have it in stock...

[Toby]

Hi @Anonymous, welcome!

Let us know how you get on with this. Hopefully all goes to plan

[Anonymous]

Thanks for all your help another question sorry, when u sign the cca do u just send it back to the people that sent you the email? Sorry for all the questions it's just not very clear on the form. Thanks

[jonsie · Accepted solution]

You have no need to sign or return. Once you receive the email you have confirmed acceptance by opening it. You need do nothing else.