Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Should allowance data carry over?

I know this happens now with Bolt On data, and i believe another network allows allowance data to role over (although dont quote me on that), but do you think O2 should let you roll over data for at least the following month? I have a 2GB data packag...

Resolved! Texting & Calling a number within that country

Hi all,Brand new to O2 and the Community, please to meet you.I have found lots of advice from this forum but unable to find an answer to my query.I will shortly be going away to UAE and Australia, I would like to call and text friends that live in th...

Resolved! Have I been accepted?

Hiya I'm a bit confused I tried to get a contract for a I pad mini 4 and paid the £9.99 upfront and got all my emails confirming the contract, does this mean I have been accepted or can the contract still be declined? Thanks for any help

Resolved! Termination notice

May I ask, what does termination notice mean exactly? Is it 30 days? I am on a redemption contract via mobiles.co.uk.I was wondering when does it start? Date of placing the PAC request or may be date of using the PAC and moving to a different provide...

Resolved! Change number

I have an 02 number want to change to an old number used to have and don't know how do that. I need the old number back as the sim got damaged a while ago and asked in shop, they said call ine but that got me nowhere. The number is needed to get back...

Resolved! Notice of enforcement

Literally help, I have always been good paying my o2 contract as I've always been paid weekly yet in Febuary I got switched to monthly pay which I didn't get paid for a month and a half and when I did I only got paid very minimum as trade in Febuary ...

Resolved! Upgrade downtime

I'm currently on a 30day rolling contract. If I upgrade using the store it looks like it wants to send me a new SIM. Can I just upgrade my contract (add data allowance and minutes/texts) remotely without having to swap sims or numbers. Just pay more,...

Contacting O2 from USA

Can someone please help me! I have a UK O2 Pay as you Go SIM, I am in the USA and I would like to top it off. The problem is that I have a USA credit card so I cannot top it off online since I do not have a UK postal code. I have tried to call a numb...

Make calls but can not receive or sms

A copy from my claim:Good afternoonOn March 10, 2015 after conversation with an employee of the O2 shop in Swindon accepted exchange my old operator (Asda Mobile) by O2, initially with Pay and Go to test the service and then possibly pass the service...

Resolved! O2 refresh

Hi, I would like to make use of the O2 Refresh. My contract expires at the end of July but I would like to update my phone now, but I would like to stay with my current payment for phone, text and data. When I click on upgrade it gives me the amount ...

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