on 05-06-2020 13:40
Anyone else had the e-mail "Don’t forget – we’ll give you £100 off any new phone." with a discount code. Just gone to use mine and you only get £50. Been told by chat it's being escalated but somehow think it's not just me.
on 05-06-2020 18:58
on 08-06-2020 09:44
on 08-06-2020 09:44
This wasn't an iPhone offer. The text stated:
Get ready to be centre stage
Just in case it’s slipped your mind, come to us direct and you’ll get everything that comes with being a headline act. You may have heard a lot from us recently, but it’s only because we don’t want you to miss out on what’s yours.
Starting with £100 off your new phone
Remember that we’ll give you £100 off any new handset. Come to us direct on one of our custom plans to get the phone you want for less – with no upfront cost. Plus an extra £100 off.
So thats any phone... Checked the small print and there is no condition on this. But the code give's you £50 on Samsung, Sony, Oppo. All tested and the offer stated isn't what you get.
08-06-2020 10:59 - edited 08-06-2020 11:10
08-06-2020 10:59 - edited 08-06-2020 11:10
on 08-06-2020 15:55
on 08-06-2020 15:55
It was an e-mail drop direct to me. Looks like the code has been deactivated though as I tried again today and it's invalid
on 08-06-2020 16:58
on 08-06-2020 16:58
Ah, a targeted O2 e-mail campaign, that explains why I could not find it...
Well, with a screenshot of that e-mail and a call to O2, you might be able to get the difference added back to you, if you got stiffed for half the offer. Numbers for O2 in this Guide: Coronavirus Community Help and Support, @sevans99. O2 Shops are opening up this week (some of them anyway) so you might be able to use the print version in there. Good luck!