Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237801 Views
  • 2 replies
  • 2 kudos

How can I obtain proof of usage

Hello I am going to make a claim on a protect my bubble insurance policy, And I have been requested to provide proof of usage how can I find this?

Resolved! cancel my o2 contract

I struggle to understand i can't use a phone is the easy way I can understand and just get out of my contract

Amydo by Level 1: Joiner
  • 814 Views
  • 4 replies
  • 0 kudos

Resolved! Bill

Hi I can’t pay my bill until the 13th

Stacey14 by Level 1: Joiner
  • 589 Views
  • 3 replies
  • 0 kudos

Resolved! Insurance cracked screen

Hi does anyone know how to contact o2 insure about a cracked screen. I tried the number but just get cut off and theres nothing on my o2 to click on.

Wolfspud by Level 1: Joiner
  • 419 Views
  • 2 replies
  • 0 kudos

Resolved! Barred phone

I need to get in contact with 02 but my phones barred

Kites43 by Level 1: Joiner
  • 430 Views
  • 2 replies
  • 0 kudos

Resolved! Order

I haven't had any updates on my order and my o2 account doesn't say I have anything purchased could you please help

green96 by Level 1: Joiner
  • 293 Views
  • 1 replies
  • 0 kudos

Resolved! Search the community

Is there a scam going round? I received a text tonight saying that my bill isn't paid but it's a Direct debit and has gone though. Heather

EricaB by Level 1: Joiner
  • 3325 Views
  • 3 replies
  • 0 kudos

No signal

Hello, I get 0% signal whilst in Wythenshawe hospital. I rely on my network in order to receive important calls. The postcode is M23 9LT. The network coverage checker shows that there is no issue with the signal. However this is clearly not the case....

feji08 by Level 1: Joiner
  • 486 Views
  • 2 replies
  • 0 kudos

Resolved! Scam text message ?

Hello, I recently got this text from the number +44 7385 653541Saying ‘ o2:We have been unable to take payment, please re-attempt here at our secure site ("website")Has anyone else had this? Is this legit or a scam?Thanks

Julie9 by Level 1: Joiner
  • 481 Views
  • 1 replies
  • 0 kudos