Do you have any Virgin products at your home address @Billydkidd ? And do you have a pay monthly account?
If yes, then your data allowance should be doubled - so the 6Gb would become 12Gb.
You will need to request this. It is called Volt.
It might take a couple of weeks for that to get processed - so long as both addresses match.
See more info on the Volt guide - Volt Megaguide
If after a couple of weeks it still doesn't say anything get in touch with customer services, either call them on 202 or message on social media:
Facebook ( https://o2uk.co/O2CFB) ,
Twitter ( https://o2uk.co/O2CTW) or
Instagram ( https://o2uk.co/O2CIG).
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
