20-12-2023 10:54 - edited 20-12-2023 10:55
20-12-2023 10:54 - edited 20-12-2023 10:55
Premium text charges and billing ?
I have looked everywhere to find out the cost of premium texts there is a page but when you put in the number "81333" it just says what it is, no charges ?
Recently I got my bill.
I have multiple charges for sending one text at exactly the same time, I know I only sent one text at these times to a radio station but have multiple charges of 13p and this has happened on other days too according to my bill ?
TIA
on 20-12-2023 10:58
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202
on 20-12-2023 11:49
on 20-12-2023 11:49
Definitely a charged for Text, but they are around 15p per text sent...
You will need to take it up with the BBC if there system has registered it multiple times..
Put the number in here https://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges