Data usage

Buzzfab · ‎20-03-2025

I am worried and angry with O2 in the past one month. Been told my data has finished even though my browsing and data consumption has been the same or decreased. This month I have turned off all apps expect for mail, phone, wallet and once in a while will use goggle map, Uber , social media apps. Yet been hit with a message of I have 20% data left. My data gets renewed on the 6th of each month.
This is annoying. Never had this experience on 3 network

MI5 · ‎20-03-2025

@Buzzfab

No one here can know what or how you use your data on.

Look for a breakdown in the phone settings or contact O2.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎20-03-2025

iPhone?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎20-03-2025

Not seen that issue reported for quite a few years.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎20-03-2025

There has been a few cropping up recently

Though I'm not sure they were all iphones

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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