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Compensation

Vg86
Level 1: Joiner
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on ‎01-12-2024 13:30

on ‎01-12-2024 13:30

Good afternoon, I'm am looking for some form of compensation due to the signal mast being down for over a month now. I have 4 lines with O2 and have not been able to make a normal call from any of the lines from my home or surrounding areas. We still have no idea how long this is going to last. 

If someone can get back to me asap it would be greatly appreciated 

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MI5
Level 94: Supreme
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‎01-12-2024 13:35 - edited ‎01-12-2024 13:35

‎01-12-2024 13:35 - edited ‎01-12-2024 13:35

@Vg86 

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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