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Why is my bill so high? I didn't use any mobile data abroad after 30th october

KT10
Level 1: Joiner
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on ‎01-12-2024 12:57

on ‎01-12-2024 12:57

As above- please provide breakdown on both October and November bills - not just saying 'airtime' an actual breakdown showing dates and times please as I don't believe I should have been charged any extra in November 

 

 

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MI5
Level 94: Supreme
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on ‎01-12-2024 13:01

on ‎01-12-2024 13:01

@KT10 

This isn't O2.

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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