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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
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Porting gone wrong - urgent help needed

Hello, I am new to the o2 community. I am having serious issues with the porting of my phone number from Vodafone to o2. The porting process was initiated yesterday (Tuesday) as I lost my Vodafone service in the morning. By the evening, the porting h...

JadBstl by • Level 1: Joiner
  • 2169 Views
  • 8 replies
  • 0 kudos

Typical internet usage

Hi, I am wanting to find out on average how much data I am using please? The app is not particularly helpful and doesn’t seem to have any in depth detail of my internet/text/call usage. Thanks,Sarah

Resolved! Billed for airtime I’ve not used

I’ve just received my bill which says I’ve used just over £40 of airtime which isn’t on my plan, as far as I’m aware I haven’t…..can’t find any way of speaking to a human but am not paying until sorted

Hvpoppy by • Level 1: Joiner
  • 312 Views
  • 4 replies
  • 0 kudos

Compensation

Good afternoon, I'm am looking for some form of compensation due to the signal mast being down for over a month now. I have 4 lines with O2 and have not been able to make a normal call from any of the lines from my home or surrounding areas. We still...

Vg86 by • Level 1: Joiner
  • 244 Views
  • 1 replies
  • 0 kudos

Bill

I have paid my bill but keep getting messages saying I haven't 

ABBYABZ81 by • Level 1: Joiner
  • 145 Views
  • 1 replies
  • 0 kudos
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