Cannot pay bill

[Seacombe]

My bill is due now but i cannot afford to pay yet, I need to stay connected with all services... I can't get through to o2

[PhoneChanger]

Hi @Seacombe the only option is to persevere and get through to the payments team, only they can authorise delayed payments, and keep you connected unfortunately

[Cleoriff]

@Seacombe 

If you read this guide, there are numerous numbers including the payment management team. Try all and any. Press any option

Guide: Coronavirus Community Help and Support 

[jonsie]

Your phone will still be restricted after speaking with the PMT, you will need to call again to have it reconnected.

No one can override the auto system unfortunately @Seacombe