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Cancel my contract

pauladickens
Level 1: Joiner
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Registered:

Hello

 

I have received the email informing of the increase in price from January. I would like to cancel my contract following this email. 

 

Many thanks

 

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MI5
Level 94: Supreme
  • 151807 Posts
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Registered:

@pauladickens 

as per the email:

If you decide to leave us, you can cancel your contract any time in the next 30 days by calling 202, free from your O2 phone or on 0344 809 0202. If there’s an outstanding amount left on your device plan, this will still need to be paid off, either by continuing with the instalments already set up, or you can opt to pay it off in full, a member of the team will be able to help you. You can also reach out to us via webchat for assistance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@pauladickens 

as per the email:

If you decide to leave us, you can cancel your contract any time in the next 30 days by calling 202, free from your O2 phone or on 0344 809 0202. If there’s an outstanding amount left on your device plan, this will still need to be paid off, either by continuing with the instalments already set up, or you can opt to pay it off in full, a member of the team will be able to help you. You can also reach out to us via webchat for assistance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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